Terms & Conditions
Last updated: December 20, 2025
1. General
These Terms & Conditions apply to all orders placed through the website
https://aswcollective.com operated by ASW Collective (“we”, “us”, “our”).
By placing an order, you agree to these Terms & Conditions.
2. Company information
ASW Collective
Location: Netherlands
Email: info@aswcollective.com
3. Products and availability
We offer physical and digital products related to music and merchandise.
All products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time.
Product images are for illustrative purposes only; slight variations may occur.
4. Prices and VAT
All prices displayed on the website are inclusive of VAT, unless stated otherwise.
Shipping costs are calculated and displayed during checkout.
We reserve the right to change prices at any time. Price changes do not affect orders already placed.
5. Orders
An order is considered final once payment has been successfully completed.
After placing an order, you will receive an order confirmation by email.
If you do not receive this email, please contact us.
We reserve the right to refuse or cancel an order in case of:
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- Incorrect pricing or product information
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- Suspected fraud or misuse
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- Technical errors
6. Payments
Payments are processed securely via third-party payment providers, including:
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- PayPal
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- WooCommerce Payments
We do not store payment details such as credit card numbers.
7. Shipping and delivery
Physical products are shipped to the address provided during checkout.
Delivery times are estimates and may vary depending on location and carrier.
We are not responsible for delays caused by shipping providers or customs.
Risk of loss or damage passes to the customer upon delivery.
8. Digital products
Digital products (such as downloadable music) are delivered electronically.
By purchasing a digital product, you explicitly agree that:
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- Delivery begins immediately
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- Your right of withdrawal ends once the download has started
9. Right of withdrawal (EU consumers)
Consumers within the European Union have the legal right to withdraw from a purchase within 14 days of receiving the goods, without giving any reason.
Details on how to exercise this right can be found in our Returns & Refunds Policy.
10. Returns and refunds
Returns and refunds are handled in accordance with our Returns & Refunds Policy, available on the website.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
11. Defective or damaged items
If you receive a defective or damaged item, please contact us as soon as possible at:
Include your order number and, if possible, photos of the issue.
12. Liability
We are not liable for:
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- Indirect or consequential damages
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- Losses resulting from misuse of products
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- Temporary unavailability of the website
Nothing in these Terms limits liability where such limitation is not permitted by law.
13. Intellectual property
All content on this website, including text, images, audio, and logos, is the property of ASW Collective unless stated otherwise.
Use, reproduction, or distribution without prior written permission is prohibited.
14. Privacy
Personal data is processed in accordance with our Privacy Policy.
15. Changes to these Terms
We reserve the right to update or modify these Terms & Conditions at any time.
The most recent version will always be available on this page.
16. Governing law
These Terms & Conditions are governed by the laws of The Netherlands
Any disputes shall be submitted to the competent courts of that country.
17. Contact
For questions regarding these Terms & Conditions, please contact:
Email: info@aswcollective.com